An Ipod Has Been Detected but It Could Not Be Identified Properly

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An Ipod Has Been Detected but It Could Not Be Identified Properly

Here we can see, “An Ipod Has Been Detected but It Could Not Be Identified Properly”

The need to transfer files between Apple devices like the iPod, iPhone, and iPad and Windows is common. However, when the error message “iPod has been found, but it could not be identified properly” appears, iPod users cannot transmit files.

An iPod has been discovered; however it could not be correctly identified, according to the complete error message. Please disconnect, re-connect, and attempt once more. If the issue persists, uninstall iTunes and then reinstall it.

Users of the iPhone and iPad may also get the error message mentioned above. This error message appears when iTunes cannot recognize an Apple device that is connected. These are just a few ways to fix iTunes when it fails to recognize connected devices.

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What to do if your iPod has been detected but it could not be identified

1. Connect the iPod With an Alternative USB Cable

When the problem notice “iPod has been discovered but it could not be identified properly” appears, some iPod owners may need to change their iPod USB cables. So, if there is an alternate USB cable accessible, try connecting the iPod to the PC with it. Additionally, attach the iPod to a different USB port.

2. Check That Apple Services are Started

A few Apple services must be started for Windows users to use iTunes to transfer files from their iPods. These services include the Apple Mobile Device Service, the Bonjour Service, and the iPod Service. This is how users of Windows 10 can launch certain services.

    • Use the Windows key + X keyboard shortcut to launch Run.
    • Enter “services.msc” in the Run’s Open box, then click OK.
    • The window in the screenshot below will popup when you double-click Apple Mobile Device Service.
    • On the Startup type drop-down option, choose Automatic.
    • The service will then start running after you click the Start button.
    • To apply and OK, click the buttons.
    • Follow the same procedures to use the Bonjour and iPod Services.

3. Check for iTunes Updates

For customers using outdated versions of iTunes, the message “iPod has been detected, but it could not be identified properly” could appear. Therefore, checking for iTunes updates may be the solution for specific customers. Click Help > Check for updates in iTunes to see if any updates are available. If a more recent version is available, consumers can update the iTunes software to it.

4. Reinstall iTunes

Numerous people report that reinstalling iTunes resolves the “iPod has been identified” problem. By doing so, you can make sure your iTunes software is current and that you have all the necessary extras. Users of iTunes can reinstall that program in this manner.

    • By entering “appwiz.cpl” in Run and selecting OK, you can access the Programs and Features Control Panel applet.
    • Then click Uninstall after selecting iTunes.
    • To confirm, click the Yes button.
    • Additionally, users should delete Bonjour, Apple Mobile Device Support, Apple Application Support, and Apple Software Update (if they are all already installed). All those parts are listed in the Programs and Features Control Panel applet.
    • After uninstalling iTunes and all other Apple software, restart Windows.
    • Then click the Get button on the iTunes page of the MS Store.
    • To install iTunes on Windows, launch the downloaded installer. This will also reinstall Bonjour, Apple Application Support, Apple Mobile Device Support, and Apple Software Update.
    • Reinstall iTunes, then restart your computer and laptop.

5. Fix iTunes With iMyFone TunesFix

All kinds of iTunes problem messages can be fixed using the iMyFone TunesFix app for Windows 10, 8, and 7. Therefore, this software is unquestionably essential for resolving the “iPod has been discovered, but it could not be properly identified” issue. iTunes users can click Try it Free on the software’s website to get a trial version of TunesFix, which is presently available at a discounted price. This is how iPod users can use iMyFone TunesFix to fix iTunes.

    • Open the software’s window after adding iMyFone TunesFix to Windows.
    • When users open the program, it automatically checks the iTunes installation.
    • After the initial scan, the iMyFone TunesFix app can find specific problems. If so, select Repair to update the program.
    • Click Repair iTunes Connect Issues on the iMyFone TunesFix window if the initial scan returns no faults.
    • Then click Repair to resolve any iTunes connect difficulties.

6. Check the Apple Mobile Device USB Driver is Enabled

    • It’s possible that the Apple Mobile Device USB Driver is not active. Connect the iPod to a desktop or laptop’s USB port to verify that.
    • Select Device Manager from the menu that appears by performing a right-click on the Start menu button.
    • Then click twice on the Universal Serial Bus controllers category to expand it.
    • A down arrow is displayed if the Apple Mobile Device USB Driver is disabled. If necessary, choose Enable from the context menu when right-clicking Apple Mobile Device.

7. Reinstall Apple Mobile Device USB Driver

Another possible cure for the iPod not detected error, according to some users, is to reinstall the Apple Mobile Device USB Driver. Connect the iPod to a PC to accomplish that.

    • From the Win + X menu, select Device Manager.
    • Universal Serial Bus controllers can expand their device list by double clicking them.
    • Then click the Apple Mobile Device USB Driver and choose Uninstall device from the context menu.
    • To make sure, click the Uninstall button.
    • To check for hardware modifications, click the button directly below it. The Apple Mobile Device USB Driver will be reinstalled if you choose that option.

Conclusion

I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. Why isn’t my iPod properly identifying itself?

When the problem notice “iPod has been discovered but it could not be identified properly” appears, some iPod owners may need to change their iPod USB cables. So, if there is an alternate USB cable accessible, try connecting the iPod to the PC with it. Additionally, attach the iPod to a different USB port.

2. Why is iTunes unable to recognize my iPod?

Ensure that your iOS or iPadOS device is on the Home Screen, powered on, and unlocked. Verify that your Windows or Mac computer has the most recent software. Make sure you are using the most recent version of iTunes if you are. Unlock your device and tap Trust if you receive the alert, “Trust this Computer.”

3. How do I get my old iPod to be recognized by iTunes?

See Apple Support or try if iTunes doesn’t recognize your iPhone, iPad, or iPod Apple Support explains how to set your iPod in disk mode, attach it to a USB port, and start iTunes. It should appear in iTunes, and you should be able to recover the device.

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4. “An iPhone has been detected, but could not be identified …

"An iPhone has been detected, but could not be identified properly" error from applehelp

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iTunes won’t recognize iPod from techsupport