How to: Fix the Remote Connection Was Denied in Windows 10

How to: Fix the Remote Connection Was Denied in Windows 10

Here we can see, “How to: Fix the Remote Connection Was Denied in Windows 10”

  • Remote Desktop from Windows can connect to another Windows machine without being physically there.
  • Your account’s ineligibility for remote login is one factor that contributes to Remote Desktop problems.
  • In the event of such mistakes, among other things, we must make sure that the appropriate settings are enabled.
  • One can always use third-party remote desktop software when the built-in tools break.

One of the easiest ways to remotely repair a computer is through Remote Desktop, but it appears that Windows 10 has some troubles with this capability.

Customers stated Windows 10 reported the remote connection was refused issue.

The complete error message is as follows:

“the connection was denied because the user account is not authorized for remote login windows 10

You can see below that we have examined a number of solutions to this problem and have compiled them into one comprehensive post.

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How can I fix the remote connection was denied error?

1. Change Remote settings

Users claim that this error prevents them from starting a Remote Desktop session; thus, you must verify the Remote settings on your host machine to resolve this issue. Follow these steps to do that:

    1. The system is entered by pressing Windows Key + S. Select System in the menu.
    2. From the left pane, select Remote settings.
    3. Click Select Users after making sure the option to Allow remote connections to this computer is chosen.
    4. Select “Add” from the menu.
    5. Type the user name here. To choose an object, enter its name and then click Check Names. Ensure you input COMPUTERNAMEusername (the computer name comes before the user name).
    6. Save your modifications, then try using Remote Desktop once more.

Make sure to add the Remote Desktop Users group by following the instructions above if you have one.

2. Change Local Security Policy settings

You might occasionally get If your Local Security Policy settings are incorrect, you will receive The remote connection was denied error. You must edit the Local Security Policy by doing the following procedures to resolve this issue:

    1. Secpol.msc can be accessed by pressing Windows Key + R. To launch it, press Enter or OK.
    2. Go to Local Policies > User Rights Assignment in the left pane of the Local Security Policy window once it has opened.
    3. Find Allow log on through Remote Desktop Services in the right pane and double-click it.
    4. To add a user or group, click the button.
    5. Type the user name or group name in the “Enter the object names to select” box, then click the Check Names button. If your entry is accurate, press OK to save the changes. Make sure to add the Remote Desktop Services group if you have one.

3. Delete local and roaming profile

Few people assert that deleting local and roaming profiles will solve this issue. Although we don’t know if it will work, you might want to give it a shot.

4. Set the Remote Desktop Services logon to Network Service

When the Remote Desktop Services service login is configured to the Local System, users reported seeing the error message “The remote connection was rejected.” Take the following actions to change that:

    1. Enter services.msc by pressing Windows Key + R. press OK or Enter.
    2. Locate Remote Desktop Services in the Services pane and double-click it.
    3. Ensure that the Local System account is not chosen in the Log On tab of the Properties box when it first appears.
    4. To save changes after selecting Network Service, click Apply and OK.

The problem should be fully fixed after switching the Remote Desktop Services service logon to Network Service.

5. Alter your registry

Editing your registry is one option that users suggested. You must grant the Users group-specific permissions in order to resolve this issue. Before we go, it is essential to note that altering your register may result in several problems, so you may want to make a backup of your registry just in case. Do the following in order to modify your registry:

    1. Regedit can be accessed by pressing Windows Key + R. Enter the key or select OK.
    2. Navigate to the HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogon key in the left pane, right-click it and choose Permissions.
    3. Select Users under Group or user names. Verify that the Read permissions are set to Allow for the Users group. To save changes after changing the Read permissions to Allow, click Apply and OK.

6. Recreate Domain Certificates

A few people discovered after some investigation that the Event 29 warning their logon server was sending them was the root of this issue. You must regenerate Domain Certificates by performing the following procedures to resolve this issue:

    1. Press Windows Key + R on the primary domain controller. To launch mmc.exe, type its name and press Enter.
    2. Select Add/Remove Snap-in under File.
    3. Click on Add after selecting Certificates.
    4. Click Next after choosing Computer account.
    5. Finally, press the Finish button.
    6. Choose the OK option.
    7. Navigate to Personal > Certificates under Certificates (Local Computer).
    8. Choose Delete from the context menu when you find the outdated domain controller certificate. To confirm that you wish to remove the certificate, click Yes.

You must request a new certificate by taking the following actions after deleting the old one:

    1. Right-click Personal under Certificates (Local Computer), then expand. Choose Request New Certificate under All Tasks.
    2. To request a fresh certificate, adhere to the directions in the wizard.

Finally, all that remains is to validate the certificate. You must belong to the Domain Admins group or have the necessary credentials granted to your account by your administrator to complete this step. Use these steps to validate the Kerberos Key Distribution Center (KDC):

    1. As an administrator, launch Command Prompt. Press Windows Key + X and choose Command Prompt (Admin) from the menu to accomplish that.
    2. Enter certutil -dcinfo verify in the Command Prompt window to launch it.

Restarting the domain controller and the server you’re attempting to connect to should fix the problem if the procedure is successful.

7. Create a new DWORD

Users claim that you may solve this issue by adding a new DWORD to the registry. Follow these steps to do that:

    1. Launch the Registry Editor.
    2. Navigate to the following Server key in the left pane:
      • HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlTerminal
    3. Right-click the blank space in the right pane and select New >DWORD (32-bit) Value.
    4. Assign the new DWORD the name IgnoreRegUserConfigErrors, then double-click it to reveal its details.
    5. Set the Value data to 1 after the properties window has opened. To save changes, click OK.

8. Align the MaxTokenSize for the server

The mstsc.exe /admin command should allow you to connect to the server, according to users. The issue should then be resolved by setting MaxTokenSize to the appropriate value for this server.

9. Add domain users instead of Remote Desktop users

Customers stated that while attempting to use the Remote Desktop feature on their PC, they encountered a remote connection was denied issue, and they said that for some strange reason, they could not add Remote Desktop users.

You should install domain users rather than Remote Desktop users to get around this problem. This error ought to be resolved after doing that.

FIX: Remote connection denied because of username and password combination

1. Turn on CHAP and CHAPv2

Users that attempted to utilize a VPN encountered this problem, and to resolve it, you must enable CHAP and CHAPv2. You must allow these functions to because Windows 10 by default, disables them.

Simply identify your VPN network, right-click it, and select Properties from the menu to accomplish this. Check Microsoft Chap Version 2 under the Security tab (MS-CHAP v2). Click Apply and OK to save your changes after doing that.

2. Use rasphone command

Using the rasdial command, you can fast connect to your VPN; however, occasionally, you can receive. Using this command produced the error “The remote connection was disallowed.”

Users advise using the rasphone command to get around this problem instead. Start the command-line program, type rasphone -d “Your VPN connection name,” then hit Enter to use it.

3. Create NTLMv2 Compatibility DWORD

This issue should be resolved by adding a certain DWORD to the registry. Follow these steps to do that:

    1. Open Registry Editor, then navigate to the
      • HKEY_LOCAL_MACHINESYSTEMCurrent ControlSetServicesRemoteAccess

        the left pane using a key.

    2. Right-click the blank space in the right pane and select New > DWORD (32-bit) Value. As the name of the new DWORD, type NTLMv2 Compatibility.
    3. To access its properties, double-click NTLMv2 Compatibility DWORD.
    4. Enter 1 in the Value data field of the Properties window that appears after clicking OK to save changes.
    5. Shut down Registry Editor.

Another feasible alternative is to attempt a new remote management program if the fault persists. A well-liked substitute that functions well on various platforms is Mikogo. It has a free version that is sufficient for managing one device at once.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. How can I resolve the Remote Desktop Access Denied error?

Add your user to the local group for Remote Desktop Users. The major reason for a Windows Remote Desktop access prohibited problem could be an unauthorized account. If so, you must include the user in the local group for Remote Desktop Users.

2. Can a Windows 10 PC be accessed remotely?

Allow Remote connections to your computer can be found by searching for remote settings; click it to access it. Check the box next to Allow remote connections to this machine in the options now appearing, then click OK to save the changes. Now that remote connections are available, and you can use them for the first time.

3. How may a remote user be added?

Go to Computer administration, select Local Users and Groups, expand the selection, scroll down to Remote Desktop Users, right-click, and follow the on-screen instructions to add users.

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4. RDP the connection was denied because the user account is 

RDP the connection was denied because the user account is not authorized for remote login? from windows

5. Windows 10 Remote Desktop Connection Failure : r/techsupport

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