Here we can see, ““Other User” Windows Login Problem”
Description and Symptoms.
The error messages, alerts, warnings, and symptoms below are tied to this error.
Symptom 1: “Other User” is the only account on the login screen.
When attempting to start up a PC, only “Other User” is shown on the screen when reaching the regular login screen. It may or may not be accompanied by other error details or warning texts:
The full text:
Other User
Causes of this Error
This error has been known to occur as a result of one or more of the following:
Cause 1: Corrupted user profiles in the registry.
Windows is a multi-user operating system, where each user’s account is fully isolated from all other users. User profiles live in separate folders on the drive and can be found under C:\Users\ on Windows Vista, Windows 7, Windows 8, and Windows 10. Windows XP users will find the profiles stored in the C:\Documents and Settings\ folder. The list of these user accounts is maintained in the registry key.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
When this registry key becomes corrupted, lost, or deleted, Windows will be unable to display a list of accounts, and the problem above will be encountered.
Cause 2: TDSS/Alureon virus infection.
Your PC has probably been infected by a variant of the Alureon virus, TDSS. Alureon is a highly-adaptive virus that connects your PC to the TDL-4 botnet, giving complete access and control of your PC to a remote attacker. One of the methods that Alureon uses to hide from antivirus utilities and other malware scanners involves the installation of a rootkit to the bootsector and master boot record (MBR) of your disk. To avoid detection and attempts by the user at removing it, the TDSS virus does not intentionally crash the PC. Still, it turns out that a certain Windows update, once installed, conflicts with the code of the Alureon virus and causes system failure.
Depending on the variant of the Alureon virus your PC was infected with, you might have encountered either blue screens of death (BSODs) off and on while running Windows or else became unable to boot into Windows at all due to a variety of boot-related issues and messages. The combination of the Windows update hotfix and certain variants of the TDSS virus and accompanying rootkit also often cause the corruption of the user profile and an inability to login to your Windows desktop.
Usually, this is accompanied by boot problems that won’t even let you get into Windows or see the login screen. EasyRE uses advanced heuristics and recovery algorithms to properly rewrite the bootsector and correct boot-related issues, removing the rootkit portion of the TDSS virus, restoring full boot functionality to Windows and even allowing antivirus and antispyware products to find and remove the TDSS virus, as it has deactivated the rootkit that prevented it from being detected in the first place. Unfortunately, on Windows Vista (but not on Windows XP, 7, or 8), the damage to the user profile persists even though the virus itself has been deactivated, and users encounter a login screen with only “Other User” present.
Cause 3: Deleted user profiles.
Suppose the actual user profiles on disk (in C:\Users\ or C:\Documents and Settings\) have been physically deleted, or the user registry hive, stored in a file called NTUSER.DAT in the user profile folder, has been deleted or corrupted for all accounts on the machine. In that case, the “Other User” problem can be present.
Cause 4: FlipShare software for FlipHD Cameras.
FlipShare software for the FlipHD cameras by Cisco Systems is known to cause this error. If you’ve recently installed FlipShare or recently updated your FlipShare software installation, your user profiles can be corrupted (as described in Cause 1 above).
This error is due to a poorly-written software update documented by dozens of affected FlipHD camera users.
Fix “Other User” on Windows XP
This error is not known to affect Windows XP.
Fix “Other User” on Windows Vista, 7, 8 or 8.1
Fix 1: Manually Edit the Registry.
- Press + R to launch the run dialog.
- Then type in regedit.exe and press Enter.
- Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList].
- Create a backup of the ProfileList key by exporting it somewhere safe.
- ProfileList will contain many subkeys named similar to S-1-5-21-3623811015-3361044348-30300820-1013
- Each should contain at least the three value sets: Flags, ProfileImagePath, and State. Some keys can contain more, but these are the minimum contents.
- ProfileImagePath will show the path to the user profile folder. You will usually have one for each user on the system, and one for each of the three system entries SystemProfile, LocalService, and NetworkService.
- Delete any key (i.e., the whole S-1-x-x- folder) that does not contain at least those three values.
- Delete the key called .DEFAULT, if it exists.
Fix 2: Restore the registry
As this error can be caused by corruption of the Windows registry, a fix may be possible by restoring the registry to an earlier state with Easy Recovery Essentials.
[easyre operation=”systemrestore” error=” Other User” bootscreen=”vista-7-8″ guaranteed=” false”].
Fix 3: Run System Restore
If EasyRE cannot repair the Other User problem, you can try using a full system restore from the Startup Repair on the Windows setup CD/DVD.
System Restore, available from the Startup Repair/Recovery Console that ships on the Windows Vista, Windows 7, and Windows 8 setup DVDs, can be used to show a list of “snapshots” of your PC taken at various points in time in the recent past, and attempt to roll back your PC to the chosen restore point. System Restore is “non-destructive” in that it only affects Windows and programs, but not your personal files and folders.
- Insert your Windows installation DVD into your PC’s CD-ROM drive,
- Fully power down your PC, and make sure it has fully shut off,
- Power up your PC,
- Press any key when you see “Press any key to boot from CD or DVD..”
- Click the link titled “Repair your computer” in the bottom-lefthand corner after first selecting your language and keyboard options.
- Wait for Startup Repair to scan your PC for Windows installations, then select your install from the list it shows:
- Choose “System Restore” from the list of available recovery options to begin:
- The System Restore utility will start, giving you the option of choosing a pre-selected System Restore point it has picked out for you or giving you the option of manually making your choice. Choose an option and then press Next to continue.
- Depending on your choice, you may be presented with a list of valid System Restore points and their respective dates, plus a brief description of the reason (if any) they were taken. Make your choice here and then choose Next again to continue.
- System Restore will ask you to confirm your selection and then begin the restoration procedure. You will be prompted to exit and restart your computer for the restore to complete.
Once your PC has rebooted, if System Restore completes its restoration successfully, your PC will be repaired, and System Restore will inform you of the changes it has made to your PC once you’ve logged back into Windows. If the System Restore procedure failed, or the System Restore procedure was completed successfully. Still, your problem wasn’t resolved; you can repeat the steps above — choosing a different restore point this time — as you experiment and see what works for your PC.
User Questions.
1. How do I get rid of other users on Windows?
Open up Task Manager by pressing Ctrl+Shift+Esc, then click the “Users” tab at the top of the window. Select the user you want to sign out and click “Sign Out” at the bottom of the window. Alternatively, right-click on the user and then click “Sign Off” on the context menu.
2. How do I remove other users from the login screen?
A quick way to do this is to press Windows+R on your keyboard and enter netplwiz in the Open box. Then, click “OK”. Make sure the Users tab is active on the User Accounts dialog box. Look in the “Users for this computer” list and note the exact name of the user(s) you want to hide.
3. How do I login as a different user in Windows?
First, simultaneously press the CTRL + ALT + Delete keys on your keyboard. A new screen is shown, with a few options right in the center. Click or tap “Switch user,” and you are taken to the login screen. Choose the user account you want to use and enter the appropriate login information.
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