Although it wasn’t completely unexpected, it still scandalized many when WhatsApp announced a policy changed that unsurprisingly favored handing some information over to its parent company, Facebook. After clarifying its position, the messaging platform opted to delay its implementation but eventually pushed a Terms of Service that limited features unless you accepted them. These events resulted during several migrations to other chat services, and WhatsApp is now reportedly making amends by making those terms optional except in one specific case.
Although there’ll always be misgivings about sharing information with Facebook when you’re not using Facebook directly, the basis explanation for WhatsApp’s recent controversy was mostly miscommunication. It poorly communicated this data-sharing policy’s precise purpose, nature, and limitations, forcing it to delay, revise, and even recant those terms.
WhatsApp eventually settled for limiting functionality until users accepted its new reality, though that also met with strong criticism. WABetaInfo now reports that the network is revamping its ToS again to finally make it optional except when messaging businesses that use cloud providers. In this case, users will need to comply with those terms before sending that message to the “special” business.