How to: Fix Skype Problem With Playback Device in Windows 10

How to: Fix Skype Problem With Playback Device in Windows 10

Here we can see, “How to: Fix Skype Problem With Playback Device in Windows 10”

  • Skype is one of the most popular software for sending and receiving instant messages and phone conversations.
  • Many Skype customers have experienced issues with their playback devices.
  • The solution is easy, and in most cases, all you have to do is reinstall or update your audio drivers.
  • Even though Skype is one of the most popular chat systems, its flaws are not. Users on Windows 10 have noticed that Skype is having issues with a playback device, but there is a workaround.

Problems with the playback device are inconvenient, mainly because you won’t be able to hear the other person during a call, but you may solve them by using one of our remedies.

But first, consider the following examples of the problem:

A fault with the playback device caused a Skype call to fail – You won’t be able to make any Skype calls if you have a problem with a playback device. However, using the remedies listed below, you should be able to remedy the problem.

If Skype cannot access your sound card, you’re most likely having a problem with the playback device. Skype is unable to access the sound card. Windows 10 is a new operating system from Microsoft.

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How can I repair the playback device problem in Skype on Windows 10?

What can I do if the playback device in Skype isn’t working?

1. Delete audio device

  1. Select Device Manager from the list by pressing Windows Key + X.
  2. Locate your audio device in the Sound, video, and gaming controllers area.
  3. Uninstall the audio device by right-clicking it.
  4. After you’ve uninstalled your audio device, please restart your computer, and Windows 10 will install it for you.
  5. Check to see whether the issue still exists.

2. Turn off the audio device for the time being

  1. Open the Device Manager program. By pressing Windows Key + X and selecting Device Manager from the menu, you may access Device Manager.
  2. Locate your audio device in Device Manager, right-click it, and select Disable.
  3. Return to the device’s right-click menu and select Enable.
  4. Close Device Manager and reopen it to see if the issue still exists.

3. Ensure that your audio driver is current

If your audio driver isn’t up to date, problems with playback devices in Skype can occur; if this is the case, it’s recommended that you upgrade your audio driver.

To do so, go to the manufacturer’s website for your motherboard or sound card and download the most recent drivers for your equipment. The playback issue should be resolved after installing the latest drivers.

If you don’t want to deal with the inconvenience of manually updating drivers, consider purchasing specialist software that can do it for you.

The software will scan your PC’s hardware and peripherals for potential driver upgrades with only a few clicks. It is ready to keep your PC system working smoothly, and you’ll never have to worry about missing drivers, thanks to its library of up-to-date drivers.

When you need to attend a crucial meeting or seminar, save yourself the time and stress of not having a playback device.

4. Start Skype again

A small number of customers have reported that problems with the playback device can be resolved by simply restarting Skype. Simply locate the Skype symbol in the Taskbar, right-click it, and select Quit.

After you’ve closed Skype, reopen it to see if the problem has been repaired.

5. Double-check that Skype is configured to the correct playback device

  1. Open Skype and select Tools > Options from the menu bar.
  2. Expand the Speakers section in the Audio options.
  3. To save your modifications, select the appropriate audio device and click Save.
  4. Check to see whether the problem has been resolved. It’s possible that you’ll have to try a few different audio devices before finding one that works for you.

6. Uncheck the box Adapt speaker settings automatically

According to a few users, turning off the Automatically update speaker settings option can fix Skype playback issues.

Go to Tools > Options > Audio settings in Skype to disable this feature. Go to the Speakers section and deselect Automatically modify speaker settings to save your changes.

7. Turn on and off your speakers

  1. Choose Playback devices from the menu by right-clicking the speaker icon in the bottom right corner.
  2. Ensure both Show Disabled Devices and Show Disconnected Devices are checked in the Playback Devices window by right-clicking on the empty area.
  3. Disable your audio device by right-clicking it and selecting Disable from the menu.
  4. Right-click the device once more and select Enable.
  5. To save your changes, click Apply and OK.

8. Shut down any audio programs that are currently running in the background

Users claim that shutting off any applications that use your sound card will solve the problem with the playback device.

If you have a multimedia player running in the background, for example, you might wish to turn it off before starting a Skype chat.

9. Delete Skype’s settings files and reinstall them

  1. Skype should be closed.
  2. Enter percent AppData percent by pressing Windows Key + R. Click OK or press Enter.
  3. Locate and rename the Skype folder to Skype.old. Remember that renaming your Skype folder will remove your chat history from Skype, but it will remain in the Skype.old folder.
  4. Start Skype again after renaming the Skype folder to see if the problem has been repaired.

10. Reinstall Skype

Users claim that reinstalling Skype will fix the playback device issue, so give it a shot.

A few customers claim that installing an older version of Skype fixed the problem, so you might want to try that as well.

11. Change to the Universal Windows Platform (UWP) version

If the conventional Desktop version of Skype won’t let you make a call, try the new UWP version. Recently, Microsoft has been adamant about using this version.

To be honest, it’s not the most stable app out there, but it’s getting better.

The UWP version of Skype is already pre-installed on your machine, so you don’t need to install it. So go ahead and give it a shot.

12. Run the Audio Troubleshooter program

  1. To access the Settings app, go to the App Store and search for “Settings.”
  2. Go to Troubleshooting > Updates & Security.
  3. Select Recording Audio from the drop-down menu.
  4. Go ahead and run the troubleshooter now.
  5. Follow the rest of the on-screen instructions and let the wizard take care of the rest.
  6. Your computer should be restarted.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions:

1. Why isn’t my Skype audio working on Windows 10?

On Windows 10, audio difficulties might be caused by obsolete or corrupted audio drivers. You can fix the problem by uninstalling and reinstalling them. Open device management by right-clicking on the Windows button. After you uninstall the drivers and restart the computer, the system will reinstall them.

2. Why isn’t my Skype speaker working?

Examine your Windows options.

Check that the speaker volume is not muted and that it is loud enough for you to hear. To control the volume, select the loudspeaker symbol in the bottom-right corner of the screen. The volume slider controls the default playback device in the system.

3. What is the procedure for setting up an audio device on Skype?

From the main Skype windows, locate and click the gear icon. To change the audio or video device settings, go to Tools –> Audio Device Settings or Video Device Settings. Select the microphone and speakers (integrated or headphone out port) you want to utilise from the Audio Device options.

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4. Skype staying it shows no audio device and to check – Reddit

Skype staying it shows no audio device and to check Device manager. Yet sound does play just find in other programs like chrome and IE. from Office365

5. No one can hear me on skype after I installed to windows 10

HELP – No one can hear me on skype after I installed to windows 10 from Windows10