How to: Fix Norton Secure Vpn Stopped Working

Here we can see, “How to: Fix Norton Secure Vpn Stopped Working”

• Norton Secure VPN is a good VPN service for preserving your online privacy by encrypting your traffic and masking your IP address. However, several users have reported troubles with functioning and connectivity.
• To fix Norton Secure VPN, check your Internet connection, firewall settings, DNS servers, and machine certificates. To learn more, follow our step-by-step instructions.

Norton Secure VPN is a virtual private network (VPN) service developed by Symantec, a well-known security firm.

You can use it to change your IP address, encrypt your data transfer, and secure your online privacy when accessing the web.

Many users, however, claim that Norton Secure VPN has ceased working on their computers, that it is stuck trying to connect, that it regularly disconnects, and that it has other problems.

If this sounds familiar, see our simple troubleshooting guide below for advice on solving Norton Secure VPN.

How do I fix Norton Secure VPN if it stopped working?

1. Check your Internet connection

Ensure you have Internet connectivity on your Windows PC before installing Norton Secure VPN.

Furthermore, your network could have a problem, which you can simply check by switching to wired mode.

It’s also a good idea to do Internet speed tests regularly to discover if your connection has any flaws.

It could not be robust or steady enough to handle a VPN service’s encryption process.

2. Make an exception in your firewall

1. 1. Select Firewall & network protection by pressing the Win key and typing firewall.
   2. Allow an app to pass past the firewall
   3. Change the settings (you need elevation rights)
   4. Look for Norton Secure VPN and enable the Private and Public choices on this list.
   5. Allow another app to locate it if it isn’t on this list.

The methods above ensure that VPN traffic is enabled in the Windows firewall, specifically for Norton Secure VPN.

If you have a firewall application installed, follow the procedures above with caution.

3. Update and restart Norton Secure VPN

Make sure you have the most recent version of Norton Secure VPN. Otherwise, it may not function correctly on your device.

If you get the message Update Required: You must remove and reinstall Norton Secure VPN. If an important update has been downloaded and must be installed before continuing to use Norton Secure VPN, the notice appears.

It’s also a way to resolve any issues you’re having with the Symantec TAP driver (in Device Manager).

4. Change your DNS settings

1. 1. Right-click the Start button in Windows 10 and select Network Connections.
   2. Change adapter choices by clicking.
   3. Select Properties from the right-click menu for your Internet connection.
   4. Double-click TCP/IPv6 (Internet Protocol Version 6).
   5. Select Use the DNS server addresses listed below.
   6. 8.8.8.8 is the preferred DNS server.
   7. The alternate DNS server should be set to 8.8.4.4.
   8. Select OK.
   9. Connect with Norton Secure VPN if possible.

These procedures should fix any problems you’re having with your PC’s DNS resolver, such as slow page loading times. It’s also possible that this is why Norton Secure VPN isn’t working.

However, you can immediately resolve this by switching DNS servers. In our example above, we used Google Public DNS, which offers free and public DNS servers to increase your online security and speed up your Internet connection.

5. Connect to another virtual location

There could be an issue with the server if Norton Secure VPN does not connect. Perhaps that server has too many people connecting to it, or it is presently unavailable for maintenance.

To resolve the issue, select another virtual location from the list.

6. Reinstall the WAN Miniport drivers

1. 1. Select Device Manager from the context menu of the Windows Start button.
   2. Add More Network Adapters
   3. Uninstall the device by right-clicking WAN Miniport (IKEv2)
   4. Carry out the identical procedure for WAN Miniport drivers (IP) and WAN Miniport drivers (NAT) (IPv6)
   5. Select Scan for Hardware Changes from the Action menu.
   6. Try Norton Secure VPN once more.

WAN Miniport functionality difficulties may be causing your VPN connection to fail on your PC. However, reinstalling those gadgets will quickly solve the problem.

7. Refresh network settings

1. 1. Ctrl + R, type cmd, hold Ctrl + Shift, and press Enter to run cmd with elevated rights.
   2. Copy and paste the lines below (press Enter between each line)

ipconfig /flushdns 

ipconfig /registerdns 

ipconfig /release 

ipconfig /renew 

NETSH winsock reset catalog 

NETSH int ipv4 reset reset.log 

NETSH int ipv6 reset reset.log 

exit

Restart your computer and reconnect to Norton Secure VPN.

Resetting Winsock and flushing your DNS servers are two easy ways to refresh your network settings on Windows.

8. Check the root certificates of Norton Secure VPN

1. 1. Select Manage computer certificates after pressing the Start button and typing certificates.
   2. On the left, open the Personal folder.
   3. In the Issued By column, look for SurfEasy.
   4. If you have multiple SurfEasy entries, delete the older ones while keeping the Expiration Date in mind.
   5. Make identical changes in the Trusted Root Certification Authorities and Intermediate Certification Authorities folders.

Norton Secure VPN may have ceased operating on your computer because of old or expired certificates. All you have to do now is locate and delete them.

9. Switch to a better VPN service

If Norton Secure VPN isn’t working for you, it’s time to upgrade to a better VPN service.

Conclusion

I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. What happened to my Norton VPN?

This problem happens when Norton Secure VPN fails to connect to the VPN server. Check to see if your gadget is connected to the Internet. Restart the computer after running LiveUpdate to ensure that the Norton software has the most recent protection updates.

2. How can I tell if my Norton VPN is active?

Make a note of your IP address. Step 2: Open your VPN and double-check that you’re connected to your chosen server. Step 3: Return to your browser and type “what is my IP Address,” then double-check your IP address. It should display your VPN’s hidden IP address.

3. Why is there a connection fault on my VPN?

This error appears when VPN fails to connect to the VPN server, which might be caused by transient network connection issues. To resolve this issue, wait a few minutes and reconnect to the VPN.

4. What causes the Norton VPN not working issue? – Reddit

What causes the Norton VPN not working issue? from Nortonvpnntworking

5. Issue with connecting to VPN after updating. : r/windowsinsiders

Issue with connecting to VPN after updating. from windowsinsiders