Hots Packet Loss: What Is It and How to Fix It?

Hots Packet Loss: What Is It and How to Fix It?

Here we can see, “Hots Packet Loss: What Is It and How to Fix It?”

  • HOTS, or Heroes of the Storm, is a Blizzard Entertainment crossover MOBA in which you select your favorite character, form a team, and battle the opposing group of players.
  • Packet loss behaves in the same way no matter where it occurs. Even in HOTS, data packets you send or receive never make it to their intended destination.

Blizzard Entertainment’s Heroes of the Storm (HOTS) is a multiplayer online battle arena (MOBA) game. Choose your favorite Blizzard character, form a team, and battle the opposition players in this game.

Even though we dubbed it a MOBA, Blizzard believes HOTS to be a hero brawler. There is a weekly rotation of free champions, but most of the characters you wish to play with will have to be purchased.

The game operates on a freemium model, with the majority of transactions focused on cosmetic things like skins and mounts. However, you may pay real money to buy characters from the roster, so it’s not fully free.

You may grind for the heroes you desire, but completing your roster can take along.

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What is packet loss in HOTS?

Packet loss behaves in the same way no matter where it occurs. Even in HOTS, data packets you send or receive never make it to their intended destination.

As a result, you, the server, and the other players are out of sync, putting you at a disadvantage. Packet loss has serious consequences, especially if it does not occur in a brief burst.

You rubberband, the game slows down, and it appears that you’re just pounding buttons for no reason while your character becomes stuck in place. If the packet loss is severe, the server will disconnect you from the game, which is the final blow.

Although you may encounter other connectivity issues with HOTS, such as excessive ping or jitter, packet loss is by far the most irritating.

There are so many possible causes, ranging from network congestion to obsolete Ethernet connections (yes, really), and there’s no quick answer.

How to test packet loss in HOTS?

1. Use Windows’ pathping tool

    1. Pathping can be found in an article on
    2. Scroll down to the dropdown menu and select it.
    3. Heroes of the Storm can be chosen.
    4. Make a note of the server’s IP address you want to learn more about.
    5. CMD will be launched.
    6. Type pathping x.x.x.x (replace x.x.x.x with the IP you previously wrote down)
    7. Wait for the test to be completed.
    8. Determine which node (hop) is leaking packets.

2. Use Blizzard’s Looking-Glass tool

    1. Blizzard’s Looking-Glass webpage can be found here.
    2. From the combo menu, choose an area.
    3. From the service menu, select Heroes of the Storm.
    4. In the tests section, make sure to check at least MTR.
    5. Select Run Test from the drop-down menu.
    6. Wait until the test is finished.
    7. You can see the results in the Test Result area on the right.
    8. Examine the hop that appears to be leaking packets.

How to fix HOTS packet loss?

1. Use a VPN

    1. Download Private Internet Access with a VPN
    2. Install it on your computer and run it.
    3. Please sign in to your account.
    4. Select a fast (low ping) server and connect to it.
    5. Perform one of the tests listed above.
    6. Check to see if the packet loss has decreased.

2. Perform some manual troubleshooting

    • Restart your router and modem if necessary.
    • Instead of using wireless, use a cable connection (Wi-Fi packet loss occurs more often)
    • Any malfunctioning component, such as cables, drivers, hardware components, and firmware, should be checked and repaired.
    • Check to see if your firewall/antivirus is blocking or restricting HOTS.
    • If you can, upgrade your Internet service.
    • When possible, avoid peak hours.
    • If something goes wrong on your ISP’s end during the tests, call your ISP.
    • If your server gives you negative results during the tests, contact Blizzard.

You can fix HOTS packet loss sometimes

To summarize, even though packet loss in HOTS is one of the most irritating difficulties in the game, it can be remedied occasionally.

Waiting is the most effective approach to eliminating packet loss because most packet leakage is caused by network congestion.

If you don’t have the luxury of time, consider employing a VPN or doing some manual debugging.

Remember that utilizing a VPN can only reduce packet loss (and, as a bonus, ping) if your ISP throttles your bandwidth or has inefficient network routing.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. What does it signify when there’s a lot of packet loss?

Packet loss is the term used to describe data packets that do not reach their intended destination after being delivered through a network. Packet loss happens when data packets are dropped due to network congestion, hardware faults, software defects, and a variety of other circumstances.

2. What level of packet loss is ideal for gaming?

Packet loss is to be expected, although it should not exceed 1%. This is deemed acceptable because losing 1% of all packets in a session would not significantly impact the game. However, that does not imply that you should accept packet loss, particularly in real-time applications.

3. Is it true that packet loss has an impact on gaming?

How does packet loss affect the gaming experience? When you have packet loss issues while playing, your transfer speeds will dropdown. Things come to a head when the game runs late or freezes. You could be fully booted out of the game and unable to re-enter.

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