How to Fix Common Disney Plus Error Codes

How to Fix Common Disney Plus Error Codes

Here we can see, “How to Fix Common Disney Plus Error Codes”

  • With numerous titles under its belt, Disney+ is one of the biggest streaming services in the world.
  • The following post will outline some of the most typical Disney+ problems and offer you fixes for each one.
  • These include changing your device’s settings, looking over your account settings, and other things.
  • You ought to be able to enjoy Disney+ as it was intended to be enjoyed by adhering to them.

There is no need to wait for a new Star Wars or The Simpsons episode. Disney Play has a vast library of fantastic content that you can revisit time and time again. We are here to assist you in resolving the most typical Disney Plus error codes, which is why we are here.

Disney seems to promise, and the monthly and annual costs are fair, but the program is still in its early stages. You can sometimes solve the problems you’re having on your own until the upgrades are able to fix the growing bugs.

Let’s examine some problems more closely and see what remedies might be used in that context.

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How can I fix common Disney Plus error codes?

1. Create a new account

A lot of error codes and other general problems with your Disney+ viewing might be brought on by incorrect account settings.

Occasionally, there may be a problem with your email address, and you may have a profile on someone else’s account, or even the place where you first registered your account may be to blame.

Even problems with the credit card you are using to make the payment may be the cause.

2. Error Code 4: Issues trying to complete your transaction

Well, this problem indicates that Disney is having trouble processing your transaction. Check your billing information first, followed by your ZIP code, to ensure a successful transaction.

In addition, make sure you have a card issued in the US. If all card information is accurate, retry a short while later.

3. Error Code 5: Account information issue

This error indicates that there was a problem with the data you entered, which prevented Disney Plus from updating your account information. Please double-check that the information you entered is accurate before attempting to update your account information once more.

4. Error Code 8: Invalid email or password

This appears when you attempt to connect into your Disney Plus profile with an invalid email address or password. This also holds true for passwords that don’t adhere to Disney’s specifications.

Verify that your information is accurate to repair this error code. Use the same email address and password that you used to create your Disney Plus account, and think about using a password manager.

5. Error Code 9: Login or payment issue

Similar to error 4, your purchase is canceled owing to incorrect information regarding your ZIP or postal code, security code, card expiration date, or non-US-based card in this instance.

Recheck all of your information just to be safe. It’s also good to check to ensure you haven’t unintentionally logged out.

6. Error Code 11: Content availability restrictions

Movies and TV series that are available in one region might not be in another. You will see error 11 if you try to watch one of those movies. Start by attempting to reset your Internet connection.

If none of these helps, keep in mind that a premium streaming VPN can give you immediate access to any content regardless of where you are. Never fear; there are fantastic VPNs that function even when blocked.

7. Error Code 13: Device limit issue

Do you intend to use the same account to download videos to more devices? The number of devices that a premium account holder can utilize simultaneously to watch material is made known by Disney.

Before you can resume streaming past problem number 13, you might need to sign out of a few devices since the service only allows up to four devices to be logged in at once. Try to uninstall every download from a device that has already been loaded.

8. Error Code 22: Restricted content

Currently, Disney Plus is accessible in a select few nations. You can get Error Code 22 if you already have a Disney Plus account but are located in a country where the service is unavailable.

Connecting to a VPN that is compatible with Disney Plus is the most straightforward approach to address this problem. To get around all of these restrictions, change your location to the US.

9. Error Code 30: Device registration issue

This shows that adding your device to your Disney Plus account was not possible. Verify that your account does not have a device restriction of 10, and confirm that your device is Disney Plus compatible.

Simply try to log in again if the device is already connected.

10. Error Code 32: Login or password issue

This issue will probably occur if you are using a bad password. It’s crucial to safeguard your password and ensure you have the right login information for your account.

Sign again after exiting. Please feel free to reset your password if you can’t remember it.

11. Error Code 38: Time settings error

When you try to view material on Disney Plus, problems will arise if your streaming device’s time and date settings are off. However, that one is simple; simply verify your clock’s time settings or change it to Automatic and try again.

12. Error Code 42: Issues connecting to the service

When there are problems with connectivity, this error message occurs. Restarting your streaming device and checking that the Internet is functioning normally are the quickest fixes.

Maybe the VPN you’re using causes it to disconnect, or maybe Disney Plus is having problems.

13. Error Code 86: The account has been blocked

Disney Plus reserves the right to block your account if it is being used improperly or if you are otherwise going against their rules. Ensure that no one under the age of 18 has access to the main account holder’s email. You might need to follow up with Disney Support to remedy your problem.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. How can I correct Disney Plus flaws?

Wi-Fi modem reset. Look for any app updates that might be available. Delete your data and cache. Close the app and open it again. Try logging out of Disney+ on all devices and logging back in.

2. Why do I constantly getting errors when using Disney Plus?

Usually, a connection error or device compatibility problem is the cause of this. Possible reasons could result from but are not restricted to: using an unsupported method or device to access Disney+, including an emulator. As an illustration, you could watch a video via your device’s web browser rather than the Disney+ app.

3. How can I start Disney Plus up again?

To play something on Disney Plus from the beginning, follow these steps: Open the Disney app on your device or log in to the website. Use the search option to find the episode or movie you want to watch from the beginning. Select the Program button next to Restart.

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4. I keep getting Error code 39 : r/DisneyPlus – Reddit

I keep getting Error code 39 from DisneyPlus

5. Disney Plus error code guide: what to do if you are unable to …

Disney Plus error code guide: what to do if you are unable to connect from DisneyPlus