How to Fix Google Chrome Not Working With Symantec Endpoint

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How to Fix Google Chrome Not Working With Symantec Endpoint

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Users began reporting an Aw Snap problem in Chrome when they first started the browser in October 2019 on the Symantec support forum.

The Aw Snap crash fault is not a new occurrence. Chrome 78 and 79, on the other hand, are incompatible with Symantec Endpoint Security software versions in this situation.

The incompatibility issue affects any Windows platform with a Symantec Endpoint version prior to 14.2 RU2 MP1.

The problem mostly affects Windows 2016 and Windows 10 RS1 systems with the SEP and Google Chrome browsers installed. On the other hand, Edge Chromium 78 and 79 are incompatible with Symantec Endpoint Protection.

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How can I fix Chrome’s incompatibility with Symantec Endpoint?

1. Update Symantec Endpoint Protection

Symantec’s official solution for SEP’s Chrome incompatibility is to update to the newest 14.2 version of Symantec Endpoint.

The latest Endpoint Protection patch update (build 5569) is available on the RU2 MP1 client-only patches page. On that page, you’ll find instructions on how to get the most recent patch and use it to update your program.

2. Deactivate Chrome’s renderer code

    1. Select Properties from the right-click menu of Google Chrome’s desktop shortcut.
    2. Select the Shortcut tab from the drop-down menu.
    3. Then, as illustrated below, type the following line in the Target text box:
      • -disable-features=RendererCodeIntegrity
    4. Choose the option to Apply.
    5. Then press the OK button.

3. Edit the registry

    1. To open Run, press the Windows key + R hotkey.
    2. To open the Registry Editor, type’regedit’ in the Open box and enter.
    3. Go to the HKLM > Software > Policies > Google Chrome registry key.
    4. On the right side of the window, double-click the RendererCodeIntegrityEnabled DWORD.
    5. In the Edit Dword window, set its value to 0.
    6. Select the OK button.

4. Launch Chrome with no sandbox

    1. Select Properties from the context menu of a Chrome shortcut icon on the desktop.
    2. On the new window that appears, select the Shortcut tab.
    3. Then, as shown below, add –no-sandbox to the end of the Target box.
    4. Choose the option to Apply.
    5. Then press the OK button.

Edit Chrome’s exe file title

    1. Using the Windows key + E keyboard shortcut, open File Explorer.
    2. Open the folder in which Chrome’s EXE file is located.
    3. Rename Chrome’s EXE by right-clicking it.
    4. Change the file title to Chrome, but don’t change the EXE format at the end.

These are a few of the resolutions that have been validated to fix the Aw Snap incompatibility error in Google Chrome with Symantec Endpoint.

Remember that you can always switch to a browser that doesn’t have any Endpoint Protection compatibility difficulties, such as Firefox or Opera.

Conclusion

I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. Why isn’t Google Chrome functioning for us?

It’s always possible that something was corrupted or that a combination of settings resulted in an issue. The only way to be sure is to restore everything to the state it was in when you initially installed Chrome. Chrome should be reinstalled. If nothing seems to be working, try resetting Chrome to its default settings, uninstalling it, and reinstalling it.

2. What is the Symantec Chrome extension?

Cloud-based Secure Access Use this Chrome extension to access your Symantec Secure Access Cloud-published corporate applications directly from your browser. In addition, the addon can be used to launch any application and copy temporary keys for SSH or RDP apps.

3. What is the procedure for uninstalling and reinstalling Google Chrome?

If the Uninstall option is visible, the browser can be uninstalled. First, head to the Play Store and type “Google Chrome” into the search bar to reinstall Chrome. Then, simply press Install and wait for the browser to download and install on your Android device.

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