If you’re trying to activate FaceTime on your device for the primary time and it shows a mistake message that reads “FaceTime: a mistake occurred during activation”, meaning there’s a problem with one among the weather FaceTime uses for its activation. Until these issues are sorted out, you’re getting to face the difficulties while activating your devices’ service.
Apple officially admits the difficulty and even offers recommendations on what you’ll do to repair it on your iPhone, iPad, and Mac. There are a couple of essential items you’ll continuously attempt to apply on your devices to ascertain if they assist successfully activate FaceTime on your iPhone or Mac.
If you get a mistake when trying to activate iMessage or FaceTime
To use iMessage or FaceTime, you would like to activate them on your iPhone, iPad, or iPod touch. If you see a mistake message during activation, follow these steps.
When activating iMessage or FaceTime, you would possibly see one among these messages:
- Waiting for activation
- Activation unsuccessful
- An error occurred during the activation.
- I could not check-in; please check your network connection.
- Unable to contact the iMessage server. Try again.
Check To See If The Apple Servers Are Facing a Downtime
When you found out about a feature like FaceTime, it must ask one among the servers at Apple before it can function on your device. The activation process takes place with the assistance of an Apple server, and if that server is facing downtime, your activation process isn’t getting to get through.
So, the question is: how during this world are you able to determine if Apple’s FaceTime server is down? Well, Apple has put up an internet page to inform you about it.
There’s a server status page on the Apple website that tells you which servers are up and down. you’ll head over there employing a browser and determine for yourself if the FaceTime server is indeed facing downtime.
If that’s the case, you’ll get to wait until Apple brings the server copy. There’s nothing you’ll do about it, unfortunately.
If you’d rather have something on your Mac desktop, StatusBuddy also tells you if an Apple service is experiencing downtime.
Check your device settings
- Make sure that you’re connected to a cellular data or Wi-Fi network. If you’re using an iPhone, you would like SMS messaging to activate your telephone number with iMessage and FaceTime. Counting on your carrier, you would possibly be charged for this SMS.
- Go to Settings > General > Date & Time and confirm that some time zone is about correctly.
Turn off and restart iMessage and FaceTime
- Go to Settings > Messages and switch off iMessage.
- Go to Settings > FaceTime and switch off FaceTime.
- Restart your device:
- iPod touch
- Turn iMessage and FaceTime back on.
Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If the difficulty continues after 24 hours, follow these steps:
Make sure that your device has the latest version of iOS or iPadOS.
If you’re using an iPhone, contact your carrier to ensure that you can send and receive SMS messages.
If your iPhone is employed with a carrier not found within the wireless carrier articles, confirm you’ll send and receive international SMS.
Contact Apple Support.