How to Fix Virgin Media Vpn Issues With 3 Quick Steps

How to Fix Virgin Media Vpn Issues With 3 Quick Steps

Here we can see, “How to Fix Virgin Media Vpn Issues With 3 Quick Steps”

  • The UK-based ISP Virgin Media is well-known for its excellent rates and speeds.
  • Virgin Media, unfortunately frequently throttles Internet connections.
  • By downloading and setting up a VPN, you can block Virgin Media from throttleing.
  • Check out the fast remedies listed below if your VPN won’t connect to this ISP.

Why does Virgin Media block VPN?

Virgin Media doesn’t explicitly forbid the use of VPNs. However, many VPN subscribers to different clients cannot access Virgin Media when connected to a VPN.

They may have made this decision to limit or disable VPNs for a variety of reasons. The first possibility is that only a few servers are blocked. This most likely occurred due to a VPN use by another Virgin Media member, who violated the terms of service.

Therefore, you won’t be able to access the platform either if, for instance, you use ExpressVPN for Virgin Media with the same IP as someone who has been blocked.

The same holds true for other VPNs, so if you’re having issues with Surfshark on Virgin Media or Opera VPN, the problem is probably the same.

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How to unblock VPN on Virgin Media?

1. Use a confirmed VPN solution

It is essential to utilize a reliable VPN, even if Virgin Media’s potential legal proceedings against VPN providers are taken into account. Some VPN services might automatically be blacklisted, while others might work poorly.

You need a VPN to bypass geo-restrictions and regional bans, stop your ISP from restricting your bandwidth, and to unblock websites.

Peer-to-peer websites, for instance, are a big NO for Virgin Media customers. They are supposedly a violation that could lead to the service being terminated.

In light of this, you will require a VPN service with many UK-based servers that will enable you to connect to a different IP close to your location.

By doing this, you will be secure and avoid latency problems with data packages. Make sure to examine each one separately and make your own decision.

Additionally, and this is crucial, you may interact in real-time with the customer support departments of each of the VPN services we chose. They can then assist you, the paying customer, with any problems you run through.

2. Configure the router

After the launch of SuperHub 3, the most recent iteration of routers offered by the UK-based broadband provider, problems between Virgin Media services and VPN tools started to appear.

Before that, end customers could get around Virgin Media’s blatant bandwidth limiting and geographic limitations by using a VPN.

We are unsure if this was intentional or if the default router setup is the only problem.

Some customers could fix the issue by fiddling with the settings, including firewall and authentication controls that, ostensibly, prevent VPN access to your local IP address.

It appears that SuperHub 3 prohibits encryption standards other than PPTP. The following stages should guide you through the process if you’re unsure of what to do:

How to setup a VPN on Virgin Media Hub

    1. A LAN cable is used to connect to the router.
    2. Enter the Virgin Media IP address in the address bar of any browser.
    3. To access the router settings page, log in with your credentials and click OK.
      • The default password is located at the bottom of the router if you haven’t changed it.
    4. Launch the advanced settings.
    5. Choose Firewall.
    6. Check the boxes to enable “Block fragmented IP packets” (SuperHub 3) or permit IPSec, PPTP, and Multicast to pass through Firewall (older Hubs).
    7. Restart your router and computer after making modifications.

In addition, if you’re utilizing the VPN with a corporate network, get in touch with the network administrator because it’s likely that you won’t be able to access the router’s configuration page and make changes.

3. Update/reinstall your VPN

Since the VPN is unlikely to cause this problem, this is a long shot. We naturally presume that you’re utilizing a reliable VPN service.

Most free solutions have restrictions; therefore if you want to get over Virgin Media’s restrictions you’ll need a paid tool with a subscription model.

Even the top students may experience problems if they are out of date or restricted by the system.

Running a current VPN app will eliminate problems and glitches and let you connect unhindered. Virgin Media’s poor ping and latency can also be resolved by connecting to a quick server.

The first step in fixing the problem is ensuring that the VPN is current and that neither a Windows-native firewall nor a third-party firewall prevents VPN access.

You can temporarily disable security as well, although we’d prefer to advise whitelisting the current VPN. In this manner, you can maintain protection while enabling free VPN communication.

How to turn off firewall on Virgin router

    1. Connect the Virgin Media router.
    2. Open your browser to or
    3. A new username and password are added.
    4. Click Advanced options in your browser’s settings.
    5. Tick the subsequent protocol after choosing the firewall.
      • Pass-Through IPSec
      • Pass-Through PPTP
      • Pass-Through for Multicast.
    6. Click Apply to save your selections after that.

The VPN can then be reinstalled, and you can continue. After a fresh reinstallation, the VPN solution can be integrated with the greatest functionality.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. Why does Virgin Media restrict VPN traffic?

The fact that VPNs conceal access to pirate websites is one plausible justification for the ban on them. The Pirate Bay and other well-known torrent indexing websites are all blocked by Virgin Media. However, not just the torrents that Virgin Media has chosen to restrict are accessible through VPNs; all of them do.

2. Virgin Media unable to establish a VPN connection

If you have a Virgin Media subscription and are having trouble connecting to a VPN, log into your account, select Websafe, and turn off Virus Safe before trying again. Additionally, ensure that your router has enabled PPTP, L2TP, and IPSec pass-through options.

3. Virgin Broadband – VPN blocking?

Numerous websites, including some free streaming services and certain torrenting websites, are automatically blocked by Virgin. A VPN circumvents Virgin Media’s limitations since it redirects your traffic through one of its own private servers, allowing you to access previously blocked content.

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virgin blocking my VPN from VirginMedia

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VPN Help needed!! Trying to solve Virgin Broadband Superhub issues with pfsense.. from PFSENSE