Can’t Add Friends to Uplay? Here’s What You Should Do

Can’t Add Friends to Uplay? Here’s What You Should Do

Here we can see, “Can’t Add Friends to Uplay? Here’s What You Should Do”

Ubisoft’s own game distribution channel, Uplay, allows players to buy and download games and DLCs.

You can also use it to keep track of your achievements, read the news, and talk with friends.

However, this last feature has been causing issues, with players reporting that their friend’s list has vanished.

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On the official Ubisoft forums, more information was provided:

The friend list is not loading anymore and wont show up. It´s just loading and loading but no friends showing up. How do we fix this problem?

Various gamers have complained about other forums that while they can see their friends list, they all appear to be offline even though they are all online.

Uplay says my friends are offline but they are online. I can send them private messages they can send me a private messages but I dont see them online.

Friends from Steam can’t be added to Uplay either

Players are also saying that they are unable to import their buddies from other gaming platforms like Steam.

I can manually add someone on uplay who has a uplay account but when trying to import friends from steam it gives the error of “Something went wrong. Your steam friends could not be imported.”

While it has not been formally proven that the two issues are linked, it is commonly known that Uplay has some Steam compatibility concerns.

What to do if your Uplay friends are not showing up

Users on the forums suggested these remedies, and most claim they work.

1. If you are using both Steam and Uplay

    1. Log off from Uplay.
    2. Steam should be closed.
    3. Ctrl + Shift + Esc combines the keys Ctrl, Shift, and Esc.
    4. Look for entries for Steam and Uplay.
    5. For each of them, select them and press End Task.
    6. Return to Steam and log in.
    7. Restart your Uplay session.
    8. Examine your contact list.

It should now be working; if not, see the solution below.

2. If you only use Uplay

    1. Go offline to the Uplay desktop menu and select Go Offline.
    2. After that, while you’re still offline, go to the menu and select Go Online.
    3. Examine your contact list.

3. Check to see if the problem is at Ubisoft’s end

If you and a few of your friends are experiencing similar issues simultaneously, visit Ubisoft’s website to see if there is a server-related issue.

Ubisoft conducts routine server maintenance, which is normally announced in advance.

Furthermore, their servers have been the target of numerous cyber-attacks; thus sudden server shutdowns could potentially be a factor.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. On UPlay, how do I invite friends?

Use your Ubisoft account to log in. Select the friends you want to invite in the Invite Friends section. Select the option to Invite Friends. You can also copy your unique invitation link from the Link to Share area and send it to your friends directly.

2. Is it possible for epic and uplay to work together?

Yes! Playing with PC pals who bought the game from the Epic Games Store on Uplay. Whether you purchased your game via the Epic Games Store or another distribution partner, you’ll be able to invite other players from your friends list in-game.

3. Is it possible to move Siege from Steam to Uplay?

If you’ve previously linked your Rb6 to your steam and uplay accounts, you’ll need to create a new uplay account and repurchase Rb6 to play the game without steam. If it’s UBI games in general, you won’t be able to transfer them because they work in the same way as Rb6.

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4. Can’t invite/chat to people on uplay. – Reddit

Can’t invite/chat to people on uplay. from uplay

5. I cannot play with friends because they see me as invisible

I cannot play with friends because they see me as invisible from uplay