Here we can see, “Why Does the Store Tab in the Uplay Client Disappear?”
The Store tab within the Uplay client has been noted to vanish occasionally.
Ubisoft’s official forums claimed that this temporary issue would be resolved as soon as possible.
As you can see below, the players were not happy with their responses:
Shouldn’t you guys try to fix it?? I really hope that “alternative” is temporary and a fix is on its way. Also, I just started uplay on its own and store didn’t show up, so its not only from steam or start of a game.
This is a frustrating glitch, as many people dislike making transactions through their browsers.
What makes the Store tab in Uplay disappear?
The reason why certain users’ Store tabs vanish was discovered after more investigation.
The Store tab appears to vanish if you own Ubisoft games bought through Steam.
As a result, you cannot purchase additional content for those games.
It appears that buying the main game on Steam but trying to buy the DLC on Uplay is causing problems.
This is due to the fact that it will refuse to transfer the content, deeming it incompatible.
Users proposed a different strategy, even though the explanation was enough.
According to the suggestion, Ubisoft could filter out the DLCs mentioned above rather than eliminate the Store app entirely.
Fair enough, good reasoning to hide that tab. but, I reckon it would be better to maybe notify the user not being able to buy DLCs through uplay or even block buying DLC for that game that is owned or activated through steam.
If you own any Ubisoft titles on Steam and are still unable to access the Store, there is a solution.
It appears to be a visual glitch, which can be resolved by restarting Uplay.
It’s impossible to predict when purchases made on the two platforms will work together.
You’ll have to buy all of your Ubisoft titles through Uplay or Steam till then.
Conclusion
I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.
User Questions
1. Ubisoft Connect store tab missing : r/uplay – Reddit
2. Fixed issue with clients that have no store tab! : r/thedivision
Fixed issue with clients that have no store tab! from thedivision
3. Uplay shop is missing in the client – Reddit
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