TCS plans to remove digital classification from its business


With digital becoming part of most deals, CEO says firm may switch to traditional segmentation of services.

Tata Consultancy Services (TCSNSE -0.23 %) plans to take away the digital classification in its trade from next fiscal as components of its digital services, and product portfolio are increasingly more becoming part of most offers gained lately, best executives said.

Digital services comparable to synthetic intelligence, analytics, and blockchain at the moment are integrated into most digital transformation projects for clients, making it harder to attract a distinction between what is solely digital and what isn’t, TCS chief government Rajesh Gopinathan and COO NG Subramaniam stated. “We are getting to a point where this classification between digital and core is becoming artificial,” Gopinathan had mentioned in a contemporary interview.

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“This is no longer about one technology or aspect, but taking an integrated view and designing a solution that is the best fit for the context. Part of it may be surgery, using new technology, or repurposing existing technology applications.”

From next yr, TCS may transfer back to a standard segmentation of its products and services that can make it more straightforward for stakeholders to track the company’s performance, he mentioned.

TCS’s digital income grew 27% in the second quarter, moderating from the 42% expansion the company had seen within the first quarter. TCS earns a third of its revenue from digital services.

A note through Motilal Oswal Financial Service stated digital growth price had tapered off because of volatility throughout markets.

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Precisely, a weak point within the company’s retail division had impacted expansion, in line with analysts. Retail shoppers have historically been giant adopters of digital era services, they stated.

To a query on digital spending by way of shoppers coming beneath drive due to macroeconomic uncertainties in an up to date analyst name, Gopinathan stated weakness impacted legacy services and products more significant than digital.

“So, if the volatility translates into large scale weakness, our digital portfolio will give us a lot more resilience than our legacy portfolio,” he said.

The classification used to be created a couple of years in the past as a hallmark for traders that the company was once going after new-age deals, but was now not required, in step with Gopinathan. “If you look at what the intent was behind sharing the digital numbers… there was scepticism in the stakeholder universe on whether we would be able to participate in new technologies strongly. I think we are far beyond that.”

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Analysts have frequently identified that while IT services and products firms do issue ‘digital’ metrics, they each have different interpretations of what constitutes digital.

“Not all providers have the same parameters for what they call digital services,” said Mrinal Rai, a primary analyst at international technology analysis and advisory company ISG.

While other generation firms like InfosysNSE 1.19 % and WiproNSE 1.68 % don’t explicitly element the components of their digital services portfolios, cloud, cybersecurity, and AI are parts that are thought to be critical elements.