Something Went Wrong While Trying to Load Canva

Something Went Wrong While Trying to Load Canva

Here we can see, “Something Went Wrong While Trying to Load Canva”

  • The most frequent cause of the Canva something went wrong error message is a connection issue with their server.
  • The Canva something went wrong 500 error code is readily fixed by attempting a new third-party program.
  • Some people advised using a different browser with numerous security features to resolve the Canva problem 500 swiftly.
  • If the Canva website is down, you can use our instructions to verify the server status.

Many users who attempted to access Canva were frustrated by an unexpected problem. Something went wrong when attempting to load Canva. The error 500 appears. Users are unable to access the app as a result.

Both novice and experienced graphic designers use Canva because it is simple to use. The website can be used to produce graphics for print and web media.

It appears that network problems or incorrect settings are the usual causes of the sorry, something went wrong (500) error. Try the solutions listed below if you’re having trouble with this problem.

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How do I fix the Something went wrong (error code 500)?

1. Try a different browser

Evidently, some people were able to load Canva using a different browser.

There are plenty of options in this area, but if you want a quick and secure browsing experience on your Windows 10 PC, we suggest selecting another excellent browser.

Speaking of security, you’ll be happy to learn that this feature-rich browser offers the highest level of confidentiality for your data, traffic, and search history, ensuring that your online activities remain completely secret.

A comprehensive, integrated VPN solution that masks your location and routes your data through the VPN’s servers in the regions of your choice allows you to achieve this level of privacy.

Naturally, having this ability also entitles you to other benefits, such as accessing geo-restricted or blacklisted websites.

This browser is easy to use and has many collaboration and productivity-focused features. It also includes a fully customizable design and an integrated ad-blocker for increased privacy against invisible trackers.

2. Check Canva server status

You should first check Canva’s server status before attempting to modify your computer’s settings. Users may occasionally experience server outages that prevent them from connecting to the website.

You should also check the server status on to see if other users are having problems with Canva.

Many users report downtime they experience with Canva servers by sending complaints to DownDetector. As a result, if you have recently noticed a lot of crash complaints, a Canva server problem may be to blame.

Consequently, there is no need to modify your system. Simply wait until Canva has resolved the problem.

3. Try a different third-party tool

Although Canva is a top-notch tool for graphic design, you can also generate social media graphics, slideshows, posters, and other types of visual content in various ways.

Depending on how you look at it, a third-party tool from Adobe can be regarded as equally good or even superior.

This is primarily due to the fact that it is capable of almost everything Canva is capable of, in addition to motion graphics, audio recording, music, text, and photographs.

As a result, in addition to creating material for social media, it can also create brief animated videos, instructional videos with narration, and more for websites like YouTube.

4. Check your Internet connection

    1. Visit the SpeedTest webpage.
    2. Hit the “Go” button.
    3. Please wait while the website tests your Internet speed.
    4. Examine the outcomes to determine if they are normal.

Verify the functionality of your Internet. Canva may not load properly if your internet connection is sluggish. Utilize the SpeedTest website to test the speed of your internet connection.

Perform a hard reset on your router or modem if you discover that your Internet is operating more slowly than usual.

    1. Unplug your router from the outlet to do a hard reset.
    2. Wait for a few minutes.
    3. Reconnect it, then watch as it sets up.
    4. Now verify your connection once more.

If hard resetting your router or modem doesn’t help, speak with your Internet service provider and explain the situation.

Make certain that your PC is wiredly linked to the Internet. Wi-Fi connections are typically less dependable.

5. Update your browser

      1. In the upper right corner of the browser, click the Three button icon.
      2. Expand the Help section by scrolling to it.
      3. Click Google Chrome About.
      4. The update procedure will then launch automatically.
      5. When the update is complete, click Relaunch.

    Updating your browser is an important aspect to consider. The problem isn’t happening on the browser side if your web browser is up to date.

    6. Clear the browser cache

        1. In Google Chrome’s upper right corner, click the three dots icon.
        2. Choosing More tools.
        3. To clear browsing history, click.
        4. To make Chrome function better, pick All time when choosing a time range to remove the data for.
        5. Choose the type of data you wish to remove.
        6. Tap Clear data.

      Your browser saves information about your browsing history. Too much data kept could result in crashes and poor browser performance. You can improve Chrome’s performance by deleting its cache.

      7. Disable extensions

          1. In the upper right corner of the browser, click the Three button icon.
          2. The More tools menu be expanded.
          3. Choosing Extensions.
          4. Click the toggle switch next to each extension’s name to disable it; when the toggle turns gray, the extension is no longer active.

        Your installed add-ons might affect how well Google Chrome functions. You should first turn off all of your extensions.

        Enable them one at a time to determine which extension is creating problems if this doesn’t resolve the problem.

        Contact your internet provider if none of the fixes mentioned above works for you. Your ISP might be blocking Canva.


        I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

        User Questions

        1. Why won’t my Canva account function?

        Try deleting your browser’s cache and cookies if websites like Canva aren’t functioning properly on it. To access the History tab on your browser, use CTRL + H on your keyboard. Click Clear Browsing Data after that. Now check whether “Cookies and Other Site Data” and “Cached Images and Files” are selected.

        2. Why doesn’t Canva function on Chrome?

        Try switching things around a little and using a different browser if Canva won’t load in your default one. Use well-known browsers that web developers are likely to optimize, such as Chrome, Firefox, and Opera.

        3. Canva keeps going offline; why?

        The editor status bar will display “Offline, attempting to rejoin…” if there is a bad or unreliable internet connection. To remedy this, Double-check the internet connection on your device. Restart the connection to your internet.

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        Rant. Just because you can use Canva, it doesn’t mean your design works or your piece is print ready. from graphic_design

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