How to: Fix Skype Audio Won’t Work on Windows 10

How to: Fix Skype Audio Won’t Work on Windows 10

Here we can see, “How to: Fix Skype Audio Won’t Work on Windows 10”

  • Many people use Skype as their preferred instant messaging program, yet Skype has its share of problems.
  • Many customers complained that audio on Skype doesn’t function at all.
  • You only need to check Skype audio settings and update your audio driver to solve this problem.

The most widely used messaging service in the world, Skype, also enables video and voice conversations in addition to instant messaging.

Let’s look at a solution to the Skype audio issue on Windows 10 that users have experienced.

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Frequent Skype audio issues

Although Skype is a fantastic tool, many users have complained about audio problems. Speaking of problems, the following are some of the typical issues that consumers have reported:

    • Skype no sound in call – Users claim that occasionally there is no sound during a Skype call. This may occur if Skype’s configuration of your microphone or speakers is incorrect.
    • Skype audio very quiet – This is another common problem with Skype. If your audio is quiet, disable this option first and see if it helps. By default, Skype automatically adjusts the audio levels.
    • Skype audio won’t go through headphones – This is another problem that can appear on Skype. Confirm that Skype has your headphones set as the default audio device if this occurs.
    • Skype audio breaking up – Sometimes your Skype audio can break up during the call. Make sure that no downloads are currently active in the background if you want to solve this issue. Additionally, you should see whether changing to a wired network will assist.
    • Skype audio output not working – If this issue arises, ensure that your speakers or headphones are set as the default audio device in your playback options.
    • Skype audio distorted – This issue may be brought on by a slow or unstable network connection, so make sure you check this before attempting to remedy it.

How can I fix audio issues on Skype?

1. Make sure that your speakers and microphone are properly configured

    1. Launch Skype.
    2. Activate Options > Tools.
    3. To access the Audio options tab, click it.
    4. Make sure the speakers and microphone are adjusted correctly. You can use Skype to test your microphone and speakers if you’d like. If your speakers and microphone passed the test, Skype has determined that they are set up correctly and functional.
    5. To save the changes, click Save.

Users claim that occasionally an update will alter your default speakers or microphone, so make careful to verify that Skype has your audio device set up correctly.

2. Use Microsoft’s default audio driver

    1. To access the Power User Menu, press Windows Key + X. Then, select Device Manager from the list.
    2. Locate your audio device, right-click it, and then select Uninstall device after Device Manager has opened.
    3. Check Delete the driver software for this device if it’s an option, then click Uninstall.
    4. Restart your computer after deleting the driver.

The default driver will be installed when your computer restarts and Skype audio issues should be resolved.

3. Update your audio drivers

The most recent drivers for your audio device can reportedly be downloaded and installed to resolve Skype audio difficulties.

The website of the maker of your motherboard or sound card has links to the most recent drivers.

Even if you don’t use a Realtek sound card, you might want to try updating your audio drivers after users reported problems with Realtek drivers.

There are numerous varieties of audio card drivers, so choose the one that is most compatible with your hardware before downloading and installing it. There are various alternative methods for your Windows 10 PC to update drivers.

Once you are certain that all of your drivers are current, you can recheck to see whether the issue is still present.

4. Change your microphone settings

    1. Click the Recording Devices option from the menu when you right-click the audio icon on your taskbar.
    2. Double-click the microphone you found to access its properties.
    3. Make sure Allow programs to take exclusive control of this device is off under the Advanced tab.
    4. Click OK and then Apply.

5. Restart Windows Audio service

    1. Enter services.msc by pressing Windows Key + R. Enter the key or select OK.
    2. Locate the Windows Audio service in the Services window, then right-click it and select Restart from the menu. Simply attempt manually stopping and starting the service if the Restart option isn’t accessible.

6. Update / reinstall Skype

    1. Register on Skype.
    2. Now select Check for Updates from the Help menu.
    3. Click Update Skype Classic now.
    4. Don’t stop the upgrade process; it will soon begin.

If you already have the most recent version of Skype installed, you might want to go back and see if it resolves the problem.

Users advise that you reinstall Skype and remove all registry entries pertaining to Skype in addition to upgrading.

You can accomplish this by uninstalling Skype and manually deleting each entry for the program from your registry.

It’s not the best or most efficient solution to manually remove registry entries; therefore you might want to utilize a utility to uninstall Skype from your PC completely.

After uninstalling Skype, try reinstalling it to see if it resolves the issue.

7. Select the proper audio device

    1. Select Playback devices from the menu by performing a right-click on the audio button in the bottom right corner.
    2. You should now see a variety of devices accessible. Verify that the appropriate playback device is configured as your default. Simply right-click a device and select Set as default from the context menu to make it the default audio device.
    3. To save changes after modifying your default playback device, click Apply and OK.

Once you’ve modified your default audio device, see if the issue has been fixed.

Most of the time, all it takes to resolve this issue is to make your speakers or headphones the default playback device.

8. Check if your speakers and microphone are properly connected

Your microphone or speakers may be the cause of any audio difficulties you experience during Skype sessions.

Many people have complained that they can’t hear the other person on their Skype chat, and your microphone is probably to blame for that.

Your microphone uses a 3.5mm connector, just like your headphones and speakers; therefore it’s possible that you accidentally attached it to the wrong port.

To solve this little issue, simply unplug it from the incorrect connector and replug it into the correct one.

As you can see, this is a simple and quick fix, so give it a shot.

9. Try changing your DNS server

    1. Select your network from the list by clicking the network symbol in the bottom right corner.
    2. Click on Change adapter options to continue.
    3. Your current network should be located; right-click it and select Properties from the menu.
    4. Click the Properties option after selecting TCP/IPv4 (Internet Protocol Version 4).
    5. Enter the following information after selecting Use the following DNS server addresses:
      • Preferred DNS server:
      • Alternate DNS server:
    6. Then press OK to save your changes.

You might try using OpenDNS in addition to Google’s DNS. After changing your DNS, check to see if the Skype issue has been fixed.

10. Check your network connection

Your network connection might be problematic if you’re experiencing issues with Skype’s audio.

In order to keep your call live in the event that there are any issues with your Internet connection, Skype will automatically alter the audio quality.

However, adopting a wired connection might yield better results. Wi-Fi connections are susceptible to interference, so using a cable connection is always preferable.

If you can, try switching to a wired connection to see if that fixes the issue.

11. Close other applications

Other programs occasionally interfere with Skype and affect the audio. Make careful you turn off all streaming programs and downloads to reduce interference.

Once you’ve done so, Skype will be able to utilize your bandwidth without any problems or interruptions from other programs.

You won’t be able to use Skype to call your friends if the audio isn’t working, but we hope that one of our solutions was able to solve this problem for you.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. How can I repair the audio issue with Skype?

Select the Settings gear from the Start menu, Privacy, and then either Microphone or Camera. Make sure Skype is turned on under both. To ensure the right device is selected in Skype, restart the program and go to the Skype Audio & Video Settings page.

2. How can Skype on Windows 10 be fixed?

Navigate to Settings > Apps and select Apps & Features from the left-hand menu. Scroll down in the right-pane and select Skype > Advanced options. 2. Scroll down to the Repair button on the following screen.

3. Why doesn’t my audio function now that Windows 10 has been updated?

Try rolling back your audio driver if you’re experiencing audio problems after installing updates. To automatically update your audio driver: Type device manager into the taskbar’s search box, then choose it from the results list. Click the arrow next to you to expand Sound, video, and gaming controls.

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4. Microphone very quiet in Skype for windows 10. : r/techsupport

Microphone very quiet in Skype for windows 10. from techsupport

5. If your microphone is detected but doesn’t pick up any sound …

PSA: If your microphone is detected but doesn’t pick up any sound after upgrading to 1803, make sure that "Let apps use my microphone" is enabled in Settings -> Privacy -> Microphone. from Windows10