Internet Explorer 11 Crashes Windows 7 64 bit

Internet Explorer 11 Crashes Windows 7 64 bit

Here we can see “Internet Explorer 11 Crashes Windows 7 64 bit”

As Windows 10 has already launched with a replacement Microsoft Edge Browser. But still, if you’re a lover of internet explorer and getting these errors like Internet Explorer has stopped working, Freezing, Crashing, etc. It is often thanks to a third party “.dll” file is conflicting with iexplore.exe.

Another reason is that Internet Explorer often gets many loads of unwanted toolbars, BHO’s, add-ons, and extensions. Some internet explorer security settings also can cause this.

Anyway, we have the right solution to repair this error message ‘Internet explorer has stopped working in. We are offering you nine methods to urge prevent these issues. These methods will work for Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and mostly for all IE versions, IE 7, 8, 9, 10, 11, etc. Please follow the below methods one by one.

  1. Reset Internet Explorer
  2. Update Graphics Driver
  3. Disable software rendering
  4. Uninstall unwanted toolbars
  5. Disable unwanted addons
  6. Reinstall Java, Flash, Silverlight
  7. Reset Security Zone
  8. Run Microsoft Fixit utility
  9. Find the conflicting. DLL file
  10. Reinstall Internet Explorer
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Fix 1: Reset Internet Explorer

Resetting internet explorer is the first method you should use as most of the time it fox the difficulty immediately.

Reset Method 1:

  1. Open Internet Explorer.
  2. Click on the Tools menu (Press the “Alt” key to the active menu bar).
  3. Click on “Internet Options.” A configuration window you’ll appear
  4. Click on the advanced tab.
  5. Click on the “Reset” button. You’ll get another box. Here check a box named “Delete Personal Settings,” then
  6. Click on the push-button thereon.

Reset Method 2:

If you couldn’t open IE, otherwise you couldn’t reset Internet Explorer through the above method, so here is another method that is extremely effective to reset Internet Explorer through the instrument panel. Follow the subsequent steps:

  1. Click on Start Button
  2. Click on the instrument panel. 
  3. Click on Network and Internet
  4. Click on “Internet Options.” (You will get a configuration window)
  5. Click on the advanced tab.
  6. Click on the “Reset” button. Next, you’ll get another box. Here check the box named “Delete Personal Settings,” then click on the push-button thereon.

Microsoft’s fix to repair the web explorer has stopped freezes, opens up, and then suddenly closes issues. It also suggests resetting the web explorer.

If the above method doesn’t fix, then follow the subsequent method.

Fix 2: Update Graphics Driver or Disable Software Rendering

Sometimes graphics rendering causes this issue, So either attempt to update your graphics card driver or attempt to disable the Hardware Acceleration option in IE 9 & IE 10.

Also, Read the way to update drivers in Windows.

  1. Open Internet Explorer.
  2. Click on the Tools menu (Press the “Alt” key to the active menu bar).
  3. Click on “Internet Options.” a configuration window you’ll appear
  4. Click on the advanced tab.
  5. Un-check an option named “use software rendering rather than GPU rendering.” it’s located under “accelerated graphics.”

It doesn’t fix. Follow the next method.

Fix 3: Disable 3D in “NVIDIA Graphics driver.”

(Only if you’ve got one, otherwise skip it)

Disable the “stereoscopic 3D” option into the “NVIDIA Graphic driver” application. (If you’ve got Nvidia Graphics Drivers & Software, If you don’t have you’ll leave this step)

Open Nvidia software from the system tray.

Disable the choice named “stereoscopic 3D” from NVIDIA Drivers (NVIDIA driver may be a special effects driver their software runs on the system tray. )

It doesn’t fix. Follow the next method.

Fix 4: Uninstall Unwanted Toolbars

Sometimes a third-party toolbar can cause difficulty. So it’s better to avoid installing any third-party toolbar. However, if you’ve got installed one and don’t skills to get rid of it, then see the below steps to get rid of the unwanted toolbar from the IE.

Remove unwanted toolbars using the instrument panel.

Go to add/remove programs and uninstall any toolbar available within the list.

It doesn’t fix, so please follow the next method.

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Fix 5: Disable Unwanted Add-ons

You can disable the additional addons from internet explorer. Sometimes, add-ons create an issue and are the main explanation for the error.

Go to settings -> Manage Add-ons.

Select and right-click to disable the addons.

It doesn’t fix, so please follow the next method.

Fix 6: Re-install Java, Flash player, Silverlight.

Uninstall then Reinstall Add-ons program Like Java, Flash player, Silverlight from the instrument panel.

Fix 7: Reset Security Zone.

  • Reset Internet Explorer Security Settings zone.

It doesn’t fix, so please follow the next method.

Fix 8: Run Microsoft Fixit

It doesn’t fix, so please follow the next method.

Fix 9: Find the. DLL file, which is conflicting with IE

If the above method doesn’t fix the difficulty, this method is to seek out the precise .dll file causing the conflict. This is often a manual method and time-consuming, so we keep it because of the last step. We will find the faulty dll with the assistance of system logs. Follow the below steps.

Right-click on My Computer, then click on Manage. You’ll get another window.

Click on the arrow of the “Event Viewer” (Expand it).

Click on the arrow of the “Windows Logs” (Expand it).

Click on “Application” under windows Logs.

Now look on the proper side pane. It has listed all the system LOGS.

Now scroll down and find an error(Red Cross Error) associated with iexplore.exe, and double click thereon get the small print (this log was created once you get an error message on Internet Explorer, so please find by the “Time“).

Now you’ve got the Error Message details. Next, find the name of the “.dll” file thereon detail.

As of now, you’ve got the actual dll file name which is creating conflict with iexplore.exe. So stop the conflict by repairing, renaming, deleting that file. You’ve got to try to research thereon, what to try to thereupon file (We can mention a hard and fast action on this file as you’ve got to seek out out that which other program is using that problematic file and the way important is that program), so please take action thereon carefully.

If you’re unable to delete the file, then reboot the pc within the safe mode then delete the file.

Hopefully, you’ll be ready to solve the crashing, freezing or stopped working problems with the web explorer in Windows 7, 8, 10 with the above methods. If not, then attempt to reinstall the web explorer. Please post your comment/questions below or tell us which fix worked for you.

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User Questions:

1. Internet Explorer 11 keep crashing on Windows 7 64-bit OS?

I found the following two logs in Event viewer > application logs but cannot find the fix, any help?

Fault bucket 1814734043, type 25

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:


P2: 11.0.9600.18817

P3: 59b18749


P5: 6.1.7601.23915

P6: 59b94abb

P7: c0000005

P8: 0002ece7



Attached files:


These files could also be available here:


Analysis symbol: 

Rechecking for solution: 0

Report Id: 599f6ec0-b402-11e7-bca2-5ce0c5a12588

Report Status: 1

Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18817, time stamp: 0x59b18749

Faulting module name: KERNELBASE.dll, version: 6.1.7601.23915, time stamp: 0x59b94abb

Exception code: 0xc0000005

Fault offset: 0x0002ece7

Faulting process id: 0x1810

Faulting application start time: 0x01d3480f1bb03d60

Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Faulting module path: C:\windows\syswow64\KERNELBASE.dll

Report Id: 599f6ec0-b402-11e7-bca2-5ce0c5a12588

2. Internet Explorer 11 crashing on launch

I have a user running Windows 7 Pro. Currently, the OS is up so far, who as soon as they launch Internet Explorer 11, it crashes. I even have run IE in safe mode (no addons), which doesn’t resolve the difficulty. I even uninstalled the KB that’s IE 11 and reinstalled it via the offline installer, which doesn’t resolve the difficulty. I even have “disabled” IE 11 via Windows Features and re-enabled it, which doesn’t resolve the difficulty.

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This is one among our site QA testers, so it’s quite an enormous deal. Can anyone offer some assistance? Attached is that the crash report.