How to: Fix Google Drive Keeps Going Offline

How to: Fix Google Drive Keeps Going Offline

Here we can see, “How to: Fix Google Drive Keeps Going Offline”

  • Millions of people write, modify, and store their papers on Google Drive, a fantastic platform for file storage.
  • The platform is incredibly adaptable and provides a wealth of practical capabilities, including multi-device syncing, productivity and file-sharing tools, and more.
  • We’ve put together this list of fixes to assist you if your Google Drive connection is unstable and you frequently become disconnected.

Google Drive is one of the top cloud storage services where you can save files. Some claim that Chrome was constantly losing connection with Google Drive.

The following error message could appear: I’m trying to connect. When you reconnect, enable offline sync to edit while offline. Here are several possible solutions to the Google Drive disconnecting issue.

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But first, here are some further instances of this problem:

    • Google Drive unable to connect, can’t connect – Users claim that Google Drive occasionally has connectivity issues. This is a significant issue; we already discussed it in our piece about Google Drive not connecting.
    • Google Drive won’t sync Windows 7, 8 – This problem impacts even previous versions of Windows. Even if you don’t use Windows 10, you should be aware that our solutions work just as well with Windows 7 and 8 as they do with Windows 10.
    • Google Drive sync won’t start, run – In some circumstances, Google Drive sync won’t start or run. You might need to reinstall your Google Drive client if that occurs.
    • Google Drive won’t sync all files, some files – Some Google Drive users have reported that some of their files won’t sync. This can be a problem, but you might be able to get around it by using Google Drive’s online interface.
    • Google Drive won’t sync with desktop – Google Drive occasionally won’t be able to sync with your desktop computer. If you’re having trouble, disable your firewall and antivirus software to see if it helps. This may happen because of your antivirus program. You might need to change to a new antivirus program in the worst situation.

What to do if Google Drive keeps disconnecting

Solution 1 – Check Your Connection

Check your overall connection if Google Drive keeps disconnecting. You can easily achieve that by launching several websites in your browser. Reset your router and restart Windows if the connection is down. If not, you should be able to call the router’s technical support number.

Solution 2 – Disable Kaspersky Encrypted Connection Scan

On your PC, is Kaspersky antivirus software installed? If so, Google Drive may be disconnected by Kaspersky’s malware, blocking the GD desktop application. Although you shouldn’t shut off the system utility, you should disable Kaspersky’s inspection of encrypted connections.

    • Click Settings in the upper right corner of the Kaspersky software window after starting it up.
    • Choose the Additional tab from the window’s top.
    • Then select Network from the window’s left side.
    • You should now be able to choose the option to scan encrypted connections. If the checkbox for Scan encrypted connections is already checked, click it to deselect it.
    • To close the Kaspersky window, click OK.

Solution 3 – Terminate Googledrivesunc.exe

Try stopping Googledrivesunc.exe if you’re using the extra Google Drive software. That can be stopped by doing what is next.

    • Right-clicking the Windows taskbar and choosing Task Manager will launch Task Manager.
    • Googledrivesunc.exe can be located by scrolling through the Processes tab.
    • You may now choose End Task by right-clicking Googledrivesunc.exe.
    • To reopen the GD software in Windows 10’s Cortana search box, type “Google Drive.”

Solution 4 – Restart the Google Drive Sync

    • By clicking the Google Drive program icon in the system tray, you can restart the Google Drive sync.
    • At the top right of the menu, select the More (overflow) button with three vertical dots.
    • Choose Google Drive Quit from the menu.
    • With the connection restored, you may now reopen Google Drive.
    1. Check to see if cookies are enabled.
    2. Clear the cache on your browser.
    3. Update your browser as needed.
    4. Activate the setting that enables Chrome to remember your passwords.

Solution 5 – Clear Your Browser Cache

Google Drive disconnecting may also be resolved by deleting website settings from the browser’s cache and cookies. In fact, if Google Drive continues prompting you to sign in, this is one of the better solutions. In all browsers, you can clear the cache.

To clear the cache in Google Chrome, follow these steps.

    • On the browser’s window, click the Customize Google Chrome button.
    • To access the Settings page, select Settings.
    • To expand choices, click the + Show advanced settings link at the bottom of the page.
    • The popup displayed right below will open when you click the Clear browsing data button.
    • Check off every box in that window.
    • Click the button labeled Clear browsing data.

Solution 6 – Reset the Browser

Additionally, you ought to disable browser add-ons. The best method for disabling all extensions is to reset the browser. This will remove all the unnecessary add-ons and might resolve Google Drive connection problems.

If you’d rather keep a few extensions, you should at the very least disable them all from the browser’s extensions (or add-on) page. Chrome may be reset using the steps below.

    • Click the Customize Chrome icon in Google Chrome.
    • To access the settings on the Settings page, click Settings in the menu.
    • Scroll to the Settings page’s bottom and select + Show advanced settings.
    • Then click Reset after pressing the Reset settings button.

Solution 7 – Turn off Windows Firewall

Additionally, there’s a risk that Windows Firewall genuinely interferes with Google Drive’s usual operation. Simply switch off the Windows Defender Firewall for a few minutes and try to run Google Drive sync again to check if that is the case.

Here’s how to disable Windows 10’s Windows Defender Firewall:

    1. Enter firewall by pressing Windows Key + S. From the list of outcomes, pick Windows Defender Firewall.
    2. Click Turn Windows Defender Firewall on or off in the left pane.
    3. Select Turn off Windows Defender Firewall (not advised) to save changes and then click OK.

Solution 8 – Reinstall Google Drive

Finally, let’s try reinstalling Google Drive if none of the earlier fixes were successful. This is how to accomplish it:

    1. Stop using Google Drive. Open the icon in the notification box to do this.
    2. Remove Google Drive.
    3. Any name you choose can be used to rename your Google Drive folder on your local storage.
    4. Install Google Drive’s most recent version after downloading it.
    5. Syncing must now function.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. Why does Google Drive frequently lose connectivity?

Sometimes, Google Drive keeps going offline errors happen because your Google Drive program is temporarily experiencing a problem. To determine if this problem may be fixed, you can try closing the app on your computer and opening it again.

2. Why does Google Drive not function while I’m offline?

If Google Drive offline on Chrome isn’t working, see if the incognito mode is enabled. Google Drive Offline won’t function in Chrome’s incognito mode since the Google Docs Offline plugin will be disabled. Therefore, please be sure you are not browsing incognito.

3. Why is my computer not working?

When devices keep going offline, the issue is nearly always due to poor wifi connectivity brought on by signal jitter, channel overuse, or data loss. But on occasion, your router’s settings could be to blame for this.

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4. Question about Google Drive offline access : r/chrome – Reddit

Question about Google Drive offline access from chrome

5. Google Drive Offline Sync keeps turning off. : r/chromeos

Google Drive Offline Sync keeps turning off. from chromeos