Cannot Uninstall Skype Click to Call? Check This Guide

Cannot Uninstall Skype Click to Call? Check This Guide

Here we can see, “Cannot Uninstall Skype Click to Call? Check This Guide”

  • Even though Skype is one of the best instant chatting tools, it is not without flaws.
  • Many customers have reported being unable to uninstall Skype Click to Call from their computers.
  • To resolve this issue, momentarily disable your antivirus and then try to uninstall Skype Click to Call again.

Skype is one of the most popular instant messaging apps on Windows 10; however, some users are having issues with it. According to them, when they try to deactivate Skype Click to Call, they get error 2738.

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What do I do if I can’t uninstall Skype Click to Call due to error 2738?

Fix – Can’t uninstall Skype Click to Call error 2738

1. Make sure that VBScript is enabled

Because Skype Click to Call relies on VBScript for installation, make sure VBScript is enabled on your computer. Users say that if VBScript isn’t enabled on their PC, error 2738 will show, so make sure it is.

2. Use Microsoft Fix it tool

This problem appears to be caused by corrupted registry keys or botched installations, but it’s simple to solve with Microsoft’s Fix-it program. Simply download and run the Fix It tool on your computer.

You should be able to remove Skype Click to Call without difficulty after this utility checks and restores your PC.

3. Perform Clean Boot

    1. Enter msconfig by pressing Windows Key + R. Press OK or Enter to continue.
    2. Go to the Services tab when the System Configuration window appears. Hide all Microsoft services is selected, and then Disable all is selected.
    3. Click the Open Task Manager button on the Startup tab.
    4. The Startup tab will now be visible. All entries can be disabled by right-clicking them and selecting Disable from the menu.
    5. Close Task Manager after deactivating all startup applications, then click Apply and OK in the System Configuration window.
    6. Restart your computer.

Uninstall Skype Click to Call when your PC has restarted. If you’re successful in removing this program, use the same instructions to re-enable all disabled startup apps and services.

4. Remove McAfee

McAfee antivirus is a typical source of problem 2738, and one recommended cure is to uninstall McAfee completely.

Uninstalling McAfee isn’t always enough; you’ll need to eliminate all of the software’s files and registry information.

McAfee Consumer Product Removal Tool is one of the quickest ways to get rid of those files.

Simply start MCPR.exe after downloading it. The program will delete all McAfee-related files and registry entries from your computer. Error 2738 should be resolved after all files have been erased.

Although McAfee is the most common cause of this error, other antivirus software can also cause it, so make sure to disable or delete them to fix the problem.

5. Use Command Prompt

To begin, hit Windows Key + X and select Command Prompt (Admin) from the menu to launch Command Prompt as an administrator.

You may need to run certain commands depending on your system. Enter the following commands for Windows 32-bit versions:

    • Optional: reg delete “HKEY_CURRENT_USERSOFTWAREClassesCLSID{B54F3741-5B07-11CF-A4B0-00AA004A55E8}” /f
    • regsvr32.exe vbscript.dll
    • regsvr32.exe vbscript.dll

Enter the following commands for Windows 64-bit versions:

    • Optional: reg delete “HKEY_CURRENT_USERSOFTWAREClassesWow6432NodeCLSID{B54F3741-5B07-11CF-A4B0-00AA004A55E8}” /f
    • cd %windir% syswow64
    • regsvr32.exe vbscript.dll

You should notice a notification that says “DllRegisterServer in vbscript.dll succeeded” if the process was successful.

Remember that the first commands will destroy registry entries, so use them with caution. However, because these instructions aren’t required to run, you might solve the problem without them.

In addition, some users are suggesting to use this command reg delete “HKEY_LOCAL_MACHINESOFTWAREClassesCLSID{B54F3741-5B07-11CF-A4B0-00AA004A55E8}” /f instead of the one that we used in our list.

You should be able to delete Skype Click to Call without any issues after running these commands.

Although Skype Click to Call is a valuable tool, it can occasionally interfere with your job; thus many users prefer to delete it.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions

1. How can I disable Skype for Business’s click-to-run feature?

    1. Go to the Control Panel > Programs > Programs and Features > Programs and Features > Change or uninstall software.
    2. Select Skype for Business > Uninstall from the drop-down menu.
    3. Are you prepared to uninstall? 
    4. Choose Close after it’s finished removing.

2. What happens if you uninstall Skype?

When you delete your Skype account, all of your chats and data (both yours and those shared with you) will be permanently deleted. You won’t be able to access past chats, files, or conversations anymore.

3. What is the best way to find out whether my Skype account has been deleted?

Once an account is destroyed, it can no longer be viewed by the contact. We’ve been watching the 60-day waiting period since Skype transitioned to Microsoft until an account is completely cancelled. The account will still be visible on the contact’s end during the 60 days.

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