Amazon Error Code 5004

Amazon Error Code 5004

Here we can see, “Amazon Error Code 5004”

  • The unpleasant Amazon error code 5004 appears when numerous titles are streamed.
  • You quickly resolve the issue, be sure to use a reputable VPN client, such as the one listed below.
  • Amazon error number 5004 can be found on Xbox, smart TVs, and other devices. Try reactivating your account to see if it makes a difference.
  • You can also try resetting your Nvidia Shield TV to factory settings, as indicated in the steps below.

Amazon Prime is an outstanding online streaming service that provides consumers throughout the world with a large selection of movies and TV episodes.

While many of them enjoy watching high-quality online entertainment, some have experienced Amazon error number 5004 on Xbox One, PS4, and other platforms.

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What is the meaning of Amazon error code 5004? This is a problem that only arises when numerous titles are being streamed simultaneously. Here’s what one user has to say:

I’ve been watching videos on Amazon Prime for quite some time now. I’ve watched multiple seasons on Amazon Prime, but for the past several days, I’ve been getting an error code 5004.

Whenever I try to watch a video on my Amazon Prime account, it appears. To tackle this difficulty, I’m desperately looking for simple step-by-step answers.

There are various causes for Amazon error number 5004, so we’ve put up a few remedies to help you get rid of it quickly. To understand everything there is to know about them, continue reading.

What should I do if I get an error message from Amazon Prime Video?

1. Make use of a reputable VPN client

Amazon Prime Video will verify all users’ locations. The Amazon error number 5004 will appear if there is a geographical restriction on where you can utilize their service.

You can utilize a reliable VPN if your device supports their app. This will allow you to use Amazon Prime as if you were in an area where streaming from this app is permitted.

It’s evident that watching high-quality entertainment is a fantastic way to unwind. We recommend using a great VPN software like Private Internet Access if you want to have a wonderful experience.

This is a powerful tool that protects DNS and IPV6 from leaks. In addition, you’ll get unlimited port forwarding and bandwidth if you use this VPN, so give it a shot!

2. Confirm the server problem

There’s a good possibility Amazon has experienced a broad server outage. This indicates that Amazon error 5004 has arisen due to a streaming issue beyond your control.

In this case, you must wait patiently for Amazon developers to investigate the server issue and take suitable action to resolve it.

You can also utilize a dedicated service to see if this problem has affected other customers in your area.

3. Log in to your Amazon Prime Video account and reactivate it

  1. Go to the Amazon Prime Video login page.
  2. Type your username and password into the Sign Inbox.
  3. Reactivate your Amazon account after logging in.
  4. Check to see whether the issue has been resolved.

On a smart TV, you may also face the vexing Amazon Prime error code 5004. However, things are no different if you utilize a gadget like the Nvidia Shield or Roku.

These situations have one thing in common: your Amazon account has gone inactive.

The Amazon Prime error code 5004 may show if you have checked in with your Prime account on a device that hasn’t been used in a long time.

If you login in from a mobile or desktop browser, specific devices will prompt you to reactivate your account.

4. Reset your Nvidia Shield TV to factory settings

  1. To begin, turn on your Nvidia Shield.
  2. Select Storage & Reset from the Settings menu.
  3. Select Factory data reset, confirm by clicking it again, and then select Erase everything.

This could be an old mistake that Amazon Prime hasn’t fixed in a few years if the Amazon error code 5004 appears on your Nvidia Shield device.

It could be caused by Amazon’s temporary data, which persists on your device even after uninstalling and reinstalling the app.

It’s crucial to remember to back up your data before using this approach, as it will destroy everything on your device.

When you want to unwind and watch a fantastic movie on Amazon Prime, the Amazon error code 5004 is a nuisance.


I hope you found this guide useful. If you’ve got any questions or comments, don’t hesitate to use the shape below.

User Questions:

1. How can I fix the Amazon problem 5004?

  1. What to do if problem number 5004 appears on Prime Video.
  2. Make that your email address and password are accurate before attempting to log in.
  3. If the problems persist, double-check that you can log into Amazon using the same credentials, or go to Forgot Your Password to reset your password.

2. Why is Amazon Prime displaying an error message?

Close the Prime Video app (or your web browser if you’re watching on a computer) on your device. Restart your computer or any devices that are connected to it. Make sure your device or browser has the most recent updates.

3. Is Amazon Prime currently unavailable?

We haven’t noticed any issues with Amazon Prime Video at this time. Are you having problems or an outage?

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4. Prime Video failing with error 5004 : r/ShieldAndroidTV – Reddit

Prime Video failing with error 5004 from ShieldAndroidTV

5. Prime video error 5004 : r/amazonprime – Reddit

Prime video error 5004 from amazonprime